If your web hosting service provider supplies live chat support, you are able to speak with a representative in real-time and find out helpful info or get an issue resolved in a timely manner. The advantage of using chat rather than calling to consult with a live person is that you will need just a computer with web access, therefore you won't pay any fees in case you're in a different state or country. In addition, it'll be easier to copy and paste details such as domains, usernames or error messages in other words details that are sometimes hard to share with the other side on the phone. The live chat is also a much faster option to contact your hosting service provider's support crew compared to using a ticketing system. What's more, when some trouble needs a bit more time to be resolved, you can do something else entirely while you wait for assistance on the live chat, so that you won't waste time - something that's impossible when you are on the phone.

Live Chat Support in Cloud Website Hosting

We supply a live chat support service for all Linux cloud website hosting that we offer and we're able to help you with almost everything in real time. In case you do not have an account with our company yet, we are able to provide you with more info about the plans in order to help you to choose the most suitable plan. In case you are a current customer, we will be able to help you with any general or billing matter as well as with plenty of common tech troubles, for example an email address installation in a desktop e-mail client. When you cannot phone us for some reason or you're in a country where we do not have a local phone number, the live chat will be the best way to contact us. Certainly, some situations need additional time to analyze and test, so you will need to open a support ticket to our technicians, but nonetheless, we will save you time and help you with many problems on the chat.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we supply with our Linux semi-dedicated hosting, you are able to find the the right answers for any questions you have or get various issues resolved right away. The chat service is online every day, which means that you can talk to an agent even on weekends and holidays. If you are not sure which plan would be better for your websites or if our hi-tech cloud hosting platform matches some system requirements, you may join our live chat before you purchase anything. In case you're an existing customer, you will be able to find more info about billing issues, account settings as well as a number of common tech troubles you may encounter, for instance in case you cannot install an e-mail account in a client on your computer system. Our live chat will save you time and effort regardless where you are or when you contact us.