1 hour ticket response
We are devoted to offering a swift and proper response to each trouble ticket sent by a client. Our skilled tech support staff members will review your inquiry and will offer you the best option. We offer a 1–hour response time guarantee for all support tickets. In reality, the average client support ticket response time has proved to be 20 minutes.
A Top–Notch Client Support Service
Each member of our customer support team has lots of years of experience in the Linux cloud website hosting industry and the vast majority of them have been with us for at least 5 years. They are all prepared to reply to all your inquiries in the most proficient manner possible.
An Easy–to–Navigate Help Center Section
In the Site Control Panel you will find an intuitive Help section where you can find quick hints on how you can use our services. You can find the answers to your questions in our F.A.Q. repository, find more suggestions in the web hosting account management articles or check our instructional video tutorials.